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Infosys Off Campus Hiring
Educational Requirements
Graduate
Responsibilities
• Excellent communication skills to
attend/resolve client issues on calls/chat/mail.
• Communication
scale - CEFR::C1, C2
• Open
to work in 24*7 Shifts, voice process, rotational weekly off, work from the office
environment and candidate should have completed double vaccination completed.
• Analytical
problem solvers who will understand issues and to resolve customer issues
• Problem
solving skills and quick thinking to own & resolve customers’ issues
independently, thoroughly & efficiently
• Being
proactive and showing the utmost respect for the customer’s time
• Good
time management, ensuring all contacts with customers add value
Educational Requirements
Graduate
Service Line
BPO Service Line
Preferred Skills:
Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats
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